Webjet case study: Taking flight with Master Data Management

Webjet Limited logo

For many who have been on holidays, there’s a fair chance they might have booked part of it on Webjet.

Webjet Limited is a Global Travel Organisation that enables customers to travel the world through market leading brands supported by innovative technology. In FY23 alone, the award winning global travel business processed over 7.4 million bookings including flight, hotel, holiday, insurance and car hire deals. Its Webbeds business processed $2.8bn in TTV. Webjet is listed on the Australian Stock Exchange (ASX).

Webjet travel experiences like hotels and flights

Managing such a business takes a fair amount of work behind-the-scenes. Webjet had a data warehouse with a number of interfaces from different ERPs. There were multiple sources, no central location for master data, and a reliance on SQL to maintain tables and mappings.

To change this, Webjet brought on Profisee, a leading Master Data Management solution, and worked with QMetrix as their implementation partner. Read about the challenges, process and solutions here.

As of today, the impact on the business includes:

  • Integration with SAP, Dynamics 365, Great Plains, Xero, Infor and other systems
  • A single source of truth where all finance master data is on one platform and is easily consolidated for global reporting
  • A user-friendly platform that finance team members can use and update daily, rather than being reliant on SQL skilled team members only
  • Auditability and traceability of data and workflows as data lineage is available
  • A SaaS solution that offers scalability to cater for expansion plans
  • Strong data governance to continue maintaining the system and data

Picture of Rocco Bagnato and his title of Group Systems Manager - Finance at Webjet Limited

Rocco Bagnato, Group Systems Manager – Finance at Webjet Limited, says, “We now have master data we can trust, save hours upon hours of time, and more easily get insights that the business can build on. Profisee has made everything simpler, more straightforward, and trusted… Just a few months in, we already see the benefits.”

Read the Webjet case study here.

Webjet case study cover page

Consulting solution: Master Data Management
Technology solution: Profisee

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