Australia Post was founded in 1809 as Australia’s original postal service. The organisation offers a range of products and services such as letter and parcel delivery to and from all corners of Australia and the world.
The size and breadth of the Australia Post business requires large and sophisticated systems to ensure accurate delivery to its customers. Ensuring millions of details across the entire organisation are complete is no simple job.
They needed to bring disparate data together and deliver consistency to the customer experience.